Hindustan Foam

Hindustan Foam

Topsia, Kolkata, West Bengal
GST No. 19ANFPB7690F1ZV
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Quality & Compliance

After Sales Service

At Hindustan Foam, our commitment to customer satisfaction extends beyond the point of purchase. We take great pride in offering an exemplary after-sales service to ensure that our customers experience the utmost convenience and delight with their leather goods.
**1. Warranty Assurance:**Every Hammonds Flycatcher product is crafted with precision and care, utilizing high-quality materials. We stand behind the durability and craftsmanship of our leather goods, and to underscore this commitment, we provide a comprehensive warranty on our products. Our warranty covers manufacturing defects, ensuring peace of mind for our customers.
**2. Hassle-Free Returns and Exchanges:**In the rare event that a customer encounters an issue with their purchased item, our after-sales service includes a hassle-free returns and exchanges policy. We understand that customer satisfaction is paramount, and we strive to make the process of resolving any concerns as seamless as possible.
**3. Dedicated Customer Support:**Our customer support team is readily available to assist with any queries or concerns. Whether it's information about product care, assistance with warranty claims, or guidance on the proper use of our leather goods, our knowledgeable and friendly customer support representatives are just a phone call or email away.
**4. Repair Services:**We recognize that wear and tear are inevitable with regular use of leather goods. To ensure the longevity of our products, we offer repair services for Hammonds Flycatcher items. Customers can send in their products for professional repairs, allowing them to continue enjoying their well-loved leather accessories.
**5. Product Care Guidelines:**As part of our after-sales service, we provide detailed product care guidelines to help customers maintain the beauty and functionality of their leather goods. Proper care ensures that the products age gracefully, showcasing the natural character of the leather.
**6. Continuous Improvement:**We value customer feedback as a means of continuous improvement. We actively seek input from our customers to enhance our products and after-sales services continually. Your satisfaction is our priority, and your insights contribute to our ongoing commitment to excellence.
Hammonds Flycatcher by Hindustan Foam is not just a manufacturer of leather goods; we are your partner in elevating your lifestyle with premium quality products and exceptional after-sales support. Experience the difference with Hammonds Flycatcher – where excellence meets service.
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Client Satisfaction

At Hindustan Foam, client satisfaction is not just a goal; it's the cornerstone of our business philosophy. We understand that every leather product we create is not just an accessory; it's an extension of our clients' style and personality. With this understanding, we go above and beyond to ensure a level of satisfaction that exceeds expectations.
**1. Uncompromising Quality:**Our commitment to client satisfaction begins with the selection of premium materials and meticulous craftsmanship. Each Hammonds Flycatcher leather product is a testament to our dedication to quality. We take pride in delivering goods that not only meet but surpass the high standards our clients expect.
**2. Tailored Solutions:**We recognize the unique preferences and needs of our diverse clientele. Our product range, from leather laptop bags to wallets and sling bags, is designed to cater to various tastes and lifestyles. We believe in offering a personalized shopping experience, ensuring that each client finds the perfect accessory that resonates with their individual style.
**3. Transparent Communication:**Effective communication is a key element in fostering client satisfaction. At Hammonds Flycatcher, we prioritize transparency in all our interactions. From product details and availability to order processing and delivery updates, our clients can trust that they are kept informed every step of the way.
**4. Customization Options:**Understanding that individuality matters, we offer customization options for select products. Clients can personalize their leather goods, adding a unique touch that reflects their personality. This commitment to customization underscores our dedication to creating not just products but cherished possessions.
**5. Efficient Order Fulfillment:**We value our clients' time, and our streamlined order fulfillment process ensures timely delivery. Whether it's a gift for a special occasion or a personal indulgence, clients can rely on Hammonds Flycatcher to deliver their chosen leather goods promptly and securely.
**6. Post-Purchase Engagement:**Our relationship with clients extends beyond the point of purchase. We actively engage with our clients through newsletters, exclusive offers, and events. This post-purchase connection allows us to continually understand and address their evolving needs, fostering a long-lasting bond.
**7. Listening and Learning:**Client feedback is a valuable source of insight. We actively seek and welcome feedback from our clients, using their experiences to improve our products and services continually. Your satisfaction is our inspiration, and your input shapes the future of Hammonds Flycatcher.
Hammonds Flycatcher by Hindustan Foam is more than a brand; it's a commitment to client satisfaction. Discover a world where luxury meets individuality, and every purchase is a step towards an elevated experience.

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Customer Delight

Customer delight is at the core of our business philosophy at Hindustan Foam, where we proudly showcase our craftsmanship through the brand Hammonds Flycatcher. As manufacturers of premium finished leather goods, including leather laptop bags, wallets, sling bags, and more, we understand the importance of not just meeting but exceeding customer expectations.
At Hammonds Flycatcher, customer delight is not just a goal; it's a commitment. We believe that every product we create is not just an item but a reflection of our dedication to quality, style, and functionality. Here's how we ensure customer delight:
1. **Impeccable Craftsmanship:** Our artisans, with years of experience, meticulously craft each product, paying attention to every detail. From the selection of high-quality leather to the precision in stitching, our commitment to craftsmanship ensures that every item is a work of art.
2. **Quality Assurance:** We take pride in using premium materials to create durable and long-lasting leather goods. Our commitment to quality goes beyond aesthetics; it extends to the functionality and reliability of each product, ensuring they stand the test of time.
3. **Innovation in Design:** We understand that customer delight is not just about meeting expectations but also surprising and delighting our customers. Our design team is dedicated to staying ahead of trends, creating unique and stylish leather goods that resonate with modern lifestyles.
4. **Customization Options:** Recognizing that our customers have diverse preferences, we offer customization options for many of our products. This personal touch allows customers to tailor their purchases to match their individual style and preferences.
5. **Responsive Customer Service:** Our commitment to customer delight extends beyond the point of sale. Our customer service team is responsive and dedicated to addressing any queries or concerns promptly. We believe in building lasting relationships with our customers.

6. **Continuous Improvement:** We value feedback from our customers as it provides valuable insights for improvement. Regularly analyzing customer feedback allows us to refine our processes and products, ensuring an ongoing commitment to excellence.
In conclusion, at Hindustan Foam under the brand Hammonds Flycatcher, we don't just sell leather goods; we strive to create an experience that exceeds customer expectations. Our dedication to craftsmanship, quality, innovation, and customer satisfaction reflects our commitment to customer delight in every aspect of our business.
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Commitment To Quality

**Craftsmanship Redefined: Our Unwavering Commitment to Quality at Hammonds Flycatcher**
At Hindustan Foam, our journey begins and ends with an unyielding commitment to quality. We firmly believe that the essence of true luxury lies in the meticulous craftsmanship, premium materials, and attention to detail that define our leather goods.
**1. Premium Materials Selection:**Quality starts with the selection of materials. Hammonds Flycatcher sources only the finest leathers, ensuring each product reflects the natural beauty and durability inherent in top-tier materials. From supple full-grain leather to exquisite hardware, our commitment to excellence is evident in every component.
**2. Meticulous Craftsmanship:**Our skilled artisans, with years of expertise, bring each design to life with an unwavering dedication to meticulous craftsmanship. Every stitch, cut, and assembly is executed with precision, resulting in leather goods that not only meet but exceed the highest standards of quality.
**3. Rigorous Quality Control:**To ensure that each Hammonds Flycatcher product meets our exacting standards, we implement rigorous quality control measures at every stage of the manufacturing process. From initial material inspection to the final product evaluation, our team is committed to delivering goods that exemplify perfection.
**4. Timeless Design Philosophy:**Quality extends beyond the physical attributes of our products; it encompasses the very essence of our design philosophy. Hammonds Flycatcher embraces timeless aesthetics, creating products that transcend trends and endure the test of time. Our commitment to enduring design ensures that each item remains a cherished possession for years to come.
**5. Sustainable Practices:**We recognize the importance of responsible sourcing and production. Hammonds Flycatcher is committed to sustainability, incorporating ethical practices into our manufacturing processes. This commitment not only contributes to the longevity of our products but also reflects our dedication to a more sustainable and conscientious future.
**6. Continuous Improvement:**Quality is not a destination but a journey of continuous improvement. At Hammonds Flycatcher, we invest in research and development to stay at the forefront of innovation in leather craftsmanship. Client feedback and industry advancements guide us as we strive for perfection in every product we create.

Hammonds Flycatcher by Hindustan Foam is synonymous with a commitment to quality that transcends expectations. Experience the epitome of luxury where each product tells a story of uncompromising craftsmanship and enduring elegance.
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Customer Satisfaction

Customer satisfaction is the heartbeat of Hindustan Foam, and through our brand, Hammonds Flycatcher, we prioritize creating an experience that leaves our customers not just content but genuinely pleased with their choices. As manufacturers of premium finished leather goods, including leather laptop bags, wallets, sling bags, and more, we recognize that customer satisfaction is the foundation of our success. Here's how we ensure customer satisfaction:
1. **Quality Assurance:** Our commitment to using top-notch materials and maintaining impeccable craftsmanship is central to ensuring customer satisfaction. By delivering products that not only meet but surpass quality expectations, we instill confidence and satisfaction in our customers.
2. **Attention to Detail:** We believe in the power of small details to make a significant impact. From carefully chosen hardware to precisely executed stitching, every element is considered to enhance the overall aesthetic and functionality of our leather goods, contributing to customer satisfaction.
3. **Reliability and Durability:** Customers rely on our products to meet their everyday needs, and we take this responsibility seriously. Our dedication to creating durable and reliable leather goods ensures that customers can trust the longevity and performance of their purchases, leading to overall satisfaction.
4. **Timely Delivery:** We understand the importance of timely delivery, and our efficient production and logistics processes are geared towards ensuring that customers receive their orders promptly. Meeting delivery timelines is a key factor in enhancing customer satisfaction.
5. **Transparent Communication:** Open and transparent communication is crucial in fostering customer satisfaction. We keep our customers informed about their orders, providing tracking details and updates, and addressing any concerns or queries promptly and honestly.
6. **Post-Purchase Support:** Our commitment to customer satisfaction extends beyond the point of sale. We offer reliable post-purchase support to assist customers with any issues they may encounter, ensuring that their overall experience with our products is positive and satisfying.
7. **Affordable Luxury:** While our products exude luxury, we strive to maintain an accessible price point. Offering affordable luxury ensures that a broader audience can experience the satisfaction of owning premium leather goods without compromising on quality.
8. **Feedback Integration:** Customer satisfaction is an evolving process, and we actively seek and value customer feedback. By integrating customer input into our continuous improvement processes, we can adapt to changing preferences and elevate our products to meet and exceed customer satisfaction levels.

In conclusion, at Hindustan Foam through the brand Hammonds Flycatcher, customer satisfaction is not just a goal; it's a continuous journey. By focusing on quality, reliability, communication, and community engagement, we strive to ensure that every customer interaction with our leather goods is a source of satisfaction and delight.
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Quality Compliance

Quality compliance is the cornerstone of Hindustan Foam's commitment, epitomized by our brand, Hammonds Flycatcher. As creators of premium leather goods, including laptop bags, wallets, and sling bags, we prioritize adhering to the highest standards to ensure customer satisfaction. Here's how we maintain stringent quality compliance:
1. **Material Excellence:** We meticulously select the finest materials, ensuring they surpass industry standards. The commitment to superior quality starts with our choice of premium leathers and hardware.
2. **Craftsmanship Precision:** Our skilled artisans uphold a tradition of excellence, infusing passion and attention to detail into each product. Craftsmanship precision is not just a goal; it's the essence of Hammonds Flycatcher.
3. **Thorough Quality Checks:** At every production stage, our products undergo meticulous quality checks to ensure they meet our uncompromising standards. From design to finishing touches, our commitment to excellence remains unwavering.
4. **Performance Assurance:** Rigorous performance tests guarantee that our leather goods not only exude style but also seamlessly integrate into the dynamic lifestyles of our customers.
5. **Innovation Integration:** Staying ahead in design and technology allows us to set new benchmarks. Our commitment to innovation ensures our products meet contemporary standards.
6. **Consistency Across Collections:** Whether a classic wallet or a modern sling bag, customers can rely on consistent quality, reflecting the Hammonds Flycatcher signature – sophistication coupled with functionality.
7. **Customer-Centric Approach:** Actively seeking feedback and engaging with customers aligns our quality standards with their evolving needs. Our customer-centric approach ensures that we not only meet but exceed expectations.
In summary, at Hindustan Foam, Hammonds Flycatcher embodies a commitment to quality compliance – a dynamic process that ensures every product reflects the pinnacle of craftsmanship, innovation, and customer satisfaction.
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Customer Care

**Dedicated to Your Satisfaction: Hammonds Flycatcher Customer Care Service**
At Hindustan Foam, we understand the importance of a seamless and responsive customer care service to enhance your overall experience with our brand. Our dedicated customer care team is committed to providing assistance, answering queries, and ensuring that every interaction with Hindustan Foamis a positive one.
1. **Email Support:** For any inquiries, concerns, or assistance, our customer care team is just an email away. Reach out to us at **support@hammondsflycatcher.com**. Expect a prompt and detailed response from our knowledgeable team, ready to assist you with product information, order tracking, or any other assistance you may require.
2. **Phone Support:** We value direct communication and understand the importance of immediate assistance. You can also connect with us via phone at the following numbers: - +91 74399 07205** - +91 98319 05506**
**Our Customer Care Commitment:**
1. **Timely Responses:** Whether you choose to email us or call, our commitment to timely responses remains unwavering. Your inquiries will be addressed promptly, ensuring that you receive the information or support you need at the earliest convenience.
2. **Product Assistance:** Our customer care team is well-versed in the intricacies of Hammonds Flycatcher products. Feel free to ask about product details, care instructions, or any specific queries you may have. We're here to ensure you make informed decisions and enjoy your Hammonds Flycatcher purchases to the fullest.
3. **Order Tracking:** Curious about the status of your order? Our customer care service can provide real-time updates on your purchase, ensuring you're in the loop from the moment you place an order until it reaches your doorstep.
4. **Issue Resolution:** In the rare event that you encounter any issues with our products or services, our customer care team is dedicated to finding swift and effective resolutions. Your satisfaction is our priority, and we work diligently to address any concerns you may have.
5. **Feedback and Suggestions:** We welcome your feedback and suggestions as they help us continually enhance our products and services. Your insights contribute to the ongoing improvement of the Hammonds Flycatcher experience.
At Hindustan Foam, our customer care service is not just about solving problems; it's about building lasting relationships with our valued customers. Whether you prefer email or a phone call, we're here to ensure that your experience with Hammonds Flycatcher is as exceptional as our leather goods.
Feel free to reach out to us – we're here to assist you every step of the way.

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Quality Objectives

Quality objectives serve as the guiding principles to ensure that products meet or exceed specified standards. For Hammonds Flycatcher, here are quality objectives that align with the brand's commitment to excellence:
1. **Craftsmanship Precision:** Uphold a standard of meticulous craftsmanship in every product, focusing on precision in cutting, stitching, and detailing to deliver items that reflect artisanal excellence.
2. **Material Excellence:** Source and utilize premium materials, emphasizing the highest quality leather and hardware to guarantee durability, a luxurious feel, and aesthetic appeal in all Hammonds Flycatcher products.
3. **Zero Defects Assurance:** Implement a zero-defect policy by conducting thorough quality checks at each stage of production, ensuring that every item leaving our facilities meets the brand's exacting standards.
4. **Consistency Across Collections:** Maintain consistency in quality across diverse product lines, ensuring that whether it's a wallet, laptop bag, or sling bag, each item adheres to the same unwavering standard of excellence.
5. **Innovative Design Integration:** Integrate innovative design elements that not only keep Hammonds Flycatcher products on-trend but also enhance functionality and user experience, setting the brand apart in the market.
6. **Durability Benchmark:** Set a benchmark for durability by subjecting products to rigorous testing, guaranteeing resistance to wear, colorfastness, and structural integrity, and ensuring each item withstands the test of time.
7. **Customer Delight:** Make customer satisfaction a primary quality objective, actively seeking and utilizing feedback to improve products continually, addressing concerns promptly, and fostering a positive experience for Hammonds Flycatcher customers.
8. **Timely Production and Delivery:** Streamline production processes to meet delivery timelines consistently, ensuring that Hammonds Flycatcher products are not only of the highest quality but also reach customers in a timely and reliable manner.
9. **Adherence to Industry Standards:** Strictly adhere to industry standards and regulations, showcasing Hammonds Flycatcher as a brand synonymous with quality assurance and compliance.

These quality objectives collectively reinforce Hammonds Flycatcher's dedication to delivering premium finished leather goods that not only meet but consistently exceed customer expectations.
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Quality Standards

**Quality Standards at Hindustan Foam - Hammonds Flycatcher**
At Hindustan Foam, under the distinguished brand Hammonds Flycatcher, our commitment to delivering unparalleled quality begins at the very foundation of our process. Our stringent quality standards ensure that every leather product reflects the epitome of craftsmanship, durability, and sophistication.
**1. Material Selection:**Before the first cut is made, we conduct a meticulous examination of the leather. Our expert team meticulously inspects each hide to ensure it meets our exacting standards for texture, color, and overall quality. Only after this thorough check is completed does the crafting process begin.
**2. Fittings Quality Check:**Every fitting used in our products undergoes a comprehensive quality check. From zippers and clasps to buttons and buckles, we scrutinize each component to ensure it meets our specifications for durability, functionality, and aesthetic harmony with the overall design.
**3. Professional Checking Team:**Our commitment to quality extends to a dedicated team of professionals trained to scrutinize every product with precision. These professionals meticulously examine each leather item, paying attention to every minute detail. This comprehensive examination ensures that the final product not only meets but often exceeds our high-quality benchmarks.
**4. Rejection of Defective Items:**Should our professional checking team identify any imperfections or defects during their thorough examination, the item is promptly rejected from the production line. We believe in delivering only flawless products to our customers, and any deviation from our exacting standards results in the immediate removal of the defective item from our inventory.
**5. Packaging and Shipping:**Only after passing through this rigorous quality control process does a product earn the distinction of being Hammonds Flycatcher-worthy. Approved items are meticulously packed to ensure they reach our customers in pristine condition. We take pride in every product that bears the Hammonds Flycatcher name, and our commitment to quality is evident from the moment our leather goods leave our facilities to their arrival in the hands of our valued customers.
In essence, our quality standards are not just a set of protocols; they are a testament to our unwavering commitment to delivering leather products that stand out in craftsmanship, durability, and meticulous attention to detail. At Hindustan Foam - Hammonds Flycatcher, each item is a symbol of our dedication to setting industry benchmarks for quality and customer satisfaction.
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Quality Policy

At Hindustan Foam, under the brand Hammonds Flycatcher, we are committed to delivering excellence in every facet of our finished leather products. Our quality policy is founded on a dedication to craftsmanship, innovation, and unwavering customer satisfaction.*
**Guiding Principles:**
1. **Craftsmanship Excellence:** We pledge to uphold the highest standards of craftsmanship, blending traditional techniques with modern design, ensuring that each Hammonds Flycatcher product reflects the artistry and skill of our dedicated artisans.
2. **Premium Material Selection:** We are committed to sourcing premium quality leather and materials responsibly, creating products that not only meet but exceed expectations for durability, aesthetics, and environmental consciousness.
3. **Customer-Centric Approach:** Our customers are at the heart of everything we do. We actively seek feedback, anticipate their evolving needs, and consistently strive to exceed their expectations, fostering lasting relationships built on trust and satisfaction.
4. **Innovation and Design Leadership:** We aim to be pioneers in design, constantly pushing the boundaries of innovation. Our commitment to staying ahead of trends ensures that Hammonds Flycatcher products are synonymous with contemporary style and functionality.
5. **Environmental Responsibility:** Recognizing the impact of our industry, we are dedicated to minimizing our environmental footprint. Through sustainable sourcing, eco-friendly manufacturing, and waste reduction, we aim to contribute to a healthier planet.
6. **Employee Empowerment:** We invest in our team, fostering a culture of expertise, creativity, and job satisfaction. Our skilled workforce is integral to our commitment to delivering quality leather products that stand out in the market.
7. **Continuous Improvement:** We embrace a culture of continuous improvement, regularly reviewing processes, incorporating technological advancements, and leveraging customer feedback to enhance efficiency and elevate the overall quality of Hammonds Flycatcher.
8. **Compliance with Standards:** We adhere strictly to industry standards and regulations, ensuring that Hammonds Flycatcher products consistently meet or exceed required benchmarks for quality, safety, and ethical practices.
**Our Quality Policy is a Living Commitment:**
At Hindustan Foam and Hammonds Flycatcher, our commitment to quality is not just a statement; it's a living commitment that resonates through our products, processes, and interactions. We pledge to continually evolve, innovate, and deliver leather products that inspire pride, satisfaction, and confidence in our brand.
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Quality Assurance

Quality assurance is the bedrock of our ethos at Hindustan Foam, where we take immense pride in the meticulous craftsmanship and premium finished leather goods offered through our renowned brand, Hammonds Flycatcher. As manufacturers of leather laptop bags, wallets, sling bags, and more, we place an unwavering emphasis on maintaining exceptional standards to provide our customers with an unparalleled experience. Here's an insight into how we ensure top-notch quality assurance:
1. **Material Mastery:** The journey of quality starts with the careful curation of materials. We source only the finest leathers and hardware, ensuring that each element not only meets but exceeds the expectations of discerning customers. The selection process is a testament to our commitment to creating products of enduring elegance.
2. **Craftsmanship Excellence:** Our artisans, akin to maestros in their field, infuse passion and precision into every creation. Their skilled hands and attention to detail elevate each leather good to a work of art. Craftsmanship excellence is not just a goal; it's a tradition that defines the soul of Hammonds Flycatcher.
3. **Rigorous Quality Checks:** At every stage of production, our products undergo rigorous quality checks. From the initial design concept to the final finishing touches, each item is scrutinized to ensure it aligns with our uncompromising quality standards. This commitment ensures that our customers receive products that are not just stylish but enduring.
4. **Performance Assurance:** Recognizing the dynamic lifestyles of our customers, we subject our leather goods to rigorous performance tests. Whether it's the resilience of a laptop bag or the functionality of a wallet, we ensure that our products seamlessly integrate into the daily lives of our customers, offering both style and substance.
5. **Innovation Integration:** Quality assurance is not static; it evolves with innovation. Our dedication to staying ahead in design and technology ensures that our products not only meet contemporary standards but often set new benchmarks. This forward-thinking approach keeps Hammonds Flycatcher at the forefront of the industry.
6. **Consistency Across Collections:** Our commitment to quality extends across our diverse range of products. Whether it's a classic leather wallet or a modern sling bag, customers can rely on consistent quality that reflects the Hammonds Flycatcher signature – a perfect blend of sophistication and functionality.
7. **Customer-Centric Approach:** Quality assurance is not just about meeting internal standards; it's about exceeding customer expectations. We actively seek feedback and engage with our customers to understand their evolving needs. This customer-centric approach ensures that our quality standards align with the desires of those who appreciate true craftsmanship.

In essence, at Hindustan Foam under the banner of Hammonds Flycatcher, quality assurance is a dynamic process deeply ingrained in our culture. It's not just about delivering products; it's about delivering an experience that reflects the pinnacle of craftsmanship, innovation, and customer satisfaction.
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Quality Mantra

At Hindustan Foam, our quality mantra for Hammonds Flycatcher is succinct: "Exceeding Standards, Crafting Perfection." This encapsulates our commitment to surpassing industry benchmarks through meticulous craftsmanship and unwavering dedication to quality assurance.
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Mohammad Rashid Iqbal (Proprietor)
Hindustan Foam
16 M, Golam Jilani Khan Road
Topsia, Kolkata - 700039, West Bengal, India
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